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Privacy Policy

Your privacy matters to us — here's how we protect and handle your personal information

Information We Collect

At Brayne Axon, we collect information that helps us provide better budget planning services to our users. The data we gather falls into several categories, each serving specific purposes in enhancing your financial planning experience.

Personal Information

Name and contact details including email address and phone number
Financial information necessary for budget planning and analysis
Account preferences and communication settings
Payment information for premium services (processed through secure payment processors)

Usage Information

How you interact with our platform and which features you use most
Session data including login times and duration of use
Device information such as browser type, operating system, and IP address
Cookies and similar tracking technologies for functionality and analytics

How We Use Your Information

Your information serves multiple purposes in our mission to provide exceptional budget planning services. We believe in transparency about how your data contributes to your experience on our platform.

Primary Uses

We use your personal information to create personalized budget recommendations, track your financial goals, and provide insights that help you make better financial decisions. Your usage patterns help us understand which tools are most valuable and guide our platform improvements.

Service Delivery

Creating and maintaining your personal budget plans
Sending important updates about your account and financial goals
Providing customer support and responding to your inquiries
Processing payments for premium features and services

Platform Improvement

Analyzing usage patterns to enhance user experience
Developing new features based on user needs and behavior
Conducting research to improve our budget planning algorithms
Ensuring platform security and preventing fraudulent activities

Data Sharing and Disclosure

We take data sharing seriously and maintain strict policies about when and how your information might be shared. Our approach prioritizes your privacy while ensuring we can provide the services you expect.

Third-Party Services

We work with carefully selected partners to provide certain services. Payment processors handle your financial transactions securely, and analytics providers help us understand how to improve our platform. These partners are bound by strict confidentiality agreements and can only use your data for the specific purposes we've outlined.

We Never Sell Your Data

Brayne Axon does not sell, rent, or trade your personal information to third parties for marketing purposes. Your financial data and personal information remain private and are only used to enhance your budget planning experience.

Legal Requirements

Compliance with Israeli data protection laws and regulations
Response to valid legal requests from law enforcement agencies
Protection of our rights and prevention of fraudulent activities
Business transfers involving merger or acquisition scenarios

Your Rights and Choices

You have significant control over your personal information and how it's used on our platform. Understanding these rights helps you make informed decisions about your data and privacy preferences.

Access and Control

View and download all personal data we have about you
Update or correct inaccurate information in your profile
Delete your account and associated data (with some exceptions for legal compliance)
Export your budget data in a portable format

Communication Preferences

Opt out of promotional emails and marketing communications
Adjust notification settings for budget alerts and reminders
Choose how we contact you about important account updates
Control which types of educational content you receive

Exercising Your Rights

To exercise any of these rights, contact us directly through the information provided below. We'll respond to your request within 30 days and verify your identity to ensure your data remains secure throughout the process.

Data Security and Protection

Protecting your financial information requires robust security measures. We've implemented multiple layers of protection to ensure your data remains safe and secure at all times.

Technical Safeguards

End-to-end encryption for all sensitive financial data
Secure servers with regular security updates and monitoring
Two-factor authentication options for enhanced account protection
Regular security audits and penetration testing

Operational Security

Limited employee access to personal data on a need-to-know basis
Comprehensive staff training on data protection and privacy practices
Incident response procedures for potential security breaches
Regular backups stored in secure, geographically distributed locations

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal requirements. Our retention policies balance your privacy rights with practical business needs.

Retention Periods

Active account data is retained while your account remains active
Deleted accounts are purged within 90 days of deletion request
Financial transaction records may be retained longer for tax and legal compliance
Anonymous usage analytics may be retained indefinitely for platform improvement

Account Deletion Process

When you request account deletion, we begin the process immediately. Most personal data is removed within 30 days, though some information may be retained longer due to legal requirements or legitimate business interests such as preventing fraud and abuse.

International Data Transfers

While Brayne Axon operates primarily in Israel, some of our service providers and partners may be located in other countries. We ensure that any international data transfers maintain the same high standards of protection as required by Israeli law.

Transfer Safeguards

All international transfers comply with Israeli data protection requirements
Service providers must meet equivalent data protection standards
Contractual agreements ensure your data rights are preserved across borders
Regular audits verify that international partners maintain security standards

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through your account or by email before the changes take effect.

How We Notify You

Email notifications for significant policy changes
In-app notifications when you next log into your account
Continued use of our services constitutes acceptance of updated terms
Previous versions of this policy are archived and available upon request

Privacy Questions and Contact Information

If you have questions about this privacy policy or how we handle your personal information, we're here to help. You can reach our privacy team at:

Brayne Axon
Sderot Nim 2, Rishon LeTsiyon, Israel
Phone: +972-46-341-716
Email: info@clearwayconsult.com

We aim to respond to all privacy inquiries within 48 hours and will work with you to address any concerns about your personal information.
Last updated: December 2024